• Museum Host

    Posted: 09/16/2022

    The INFINITY Museum Host promotes INFINITY Science Center’s mission by providing superior visitor experiences through exhibits, hospitality, and by enhancing the visitor’s engagement experience through STEM-related activities. The Museum Host will explain and show educational movies, conduct science-related activities with guests, and engage them about the science center by answering questions and providing accurate information. Hosts will provide information and answer questions about INFINITY via telephone, work at registers for admissions and gift shop sales, and clean and restock the retail shop. Hosts will also assist with classes and special events on an as-needed basis.

    INFINITY Museum Hosts will handle challenging situations calmly, with respect and a positive problem-solving mindset, and make providing superior customer service a top priority.

    Qualifications

    1. Education
    • Enrolled in college or successful completion of a college degree
    • Previous experience with informal education a plus
    • Experience working with children and families a plus

    2. Necessary Skills
    • Demonstrates excellent customer service skills and professionalism when interacting with visitors, staff and volunteers
    • Has the ability and willingness to follow oral and written instructions
    • Possesses good work habits and is extremely dependable
    • Is able to handle tense circumstances and keep a positive mindset
    • Is able to problem solve in a timely manner

    3. Special Knowledge and Skills
    • Insatiably curious and willing to learn new things
    • Demonstrates aptitude for assigned responsibilities
    • Has an eye for detail
    • Possesses extensive problem-solving skills

    Performance Responsibilities

    • Punctual
    • Dress appropriately according to the Education Staff Manual
    • Follow opening and closing procedures
    • Follow the given schedule each and every day
    • Stay in assigned area of the museum
    • Be respectful of guests, fellow staff members, and volunteers