• Bilingual (Spanish) Patient Service Representative (PSR)

    Posted: 09/10/2020

    Bilingual (SPANISH) Patient Service Representative (PSR)
    What You’ll Receive:

    • $12.00 an hour
    • Schedule:  Open availability, currently hiring DAY SHIFT
    • Paid every week
    • Benefit options available day 1
    • Upward mobility, this client LOVES to promote from within
    What You’ll Be Doing:
    The role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to the clinical staff members. The PSR will work within the scope of his/her job description using the demonstrated competencies consistent with the role. This is skilled work in the field of healthcare office practice with language appropriate communication.
    • Core Competencies:
    • Basic computer knowledge as well as medical office standards and practices.
    • Ability to work and professionally communicate with patients, providers, coworkers, visitors etc.
    • Ability to accurately record and input data in an EHR system and other overlay systems.
    • Competent in both oral and written English.
    • Skills to organize and use time and resources effectively.
    • Ability to multitask and work with interruptions.
    • Ability to provide effective customer service/communication skills within the work environment.
    • Ability to function independently and within a group.
    • Ability to follow oral and written instructions timely and accurately.
    • Ability to keep patient and staff information confidential.
    • Ability to multitask throughout the day and work under pressure.
    • Ability to navigate insurance needs of patients.
    • Ability to count/balance/manage money for services rendered and perform cash drawer tending responsibilities.
    • Ability to travel to other sites, if needed without notice.
    • Must be able to sit, stand, bend, lift and move intermittently during the workday.
    • Must be able to follow oral and written instructions.
    • Ability to give language appropriate oral instructions.
    • Must possess the ability to communicate (language appropriate) clearly and precisely and have excellent telephone courtesy and etiquette
    Skills and Qualifications:
    • One-year experience of medical experience preferred
    • Bilingual in English/Spanish
    • High School graduate or equivalent required
    • Required to complete (by end of orientation) and maintain BCLS certification
    • Must have strong analytical and interpersonal skills
    • Will need to utilize and apply medical terminology
    • Reliable transportation is necessary
    Apply at NEXTAFF.COM*** send your resume to bsine@nextaff.com     *** call or text 228-447-4820